Managing your orders
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      1. ArchiPro Knowledge Base
      2. Ecommerce
      3. Managing your orders

      Fulfilling click and collect orders

      Learn how to mark click & collect orders as ready for pick up

      ArchiPro Ecommerce includes a dedicated Order Management dashboard where you can manage all orders processed on ArchiPro. 

      To complete dispatch on ArchiPro, you will need a tracking number or URL provided by your courier or shipping partner.

      Mark your order as ready for pick up

      When the order is ready to dispatch, you can follow these steps:

      1. Log on to your professional account on ArchiPro
      2. Click the Profile icon in the top right menu
      3. Click on your Professional name
      4. Click Orders in left menu
      5. Click the relevant order
      6. Click checkbox next to the item(s) to be collected
      7. Click Ready in store

      An email notification will be sent to the customer to pick up the order from your Click & Collect location.