Learn how to add shipping and delivery profiles to your ArchiPro Ecommerce store
Accessing shipping profiles
To start adding shipping profiles, follow these steps:
- Log on to your professional account on ArchiPro
- Click the Profile icon in the top right menu
- Click on your Professional name
- Click Settings in left menu
- Click Ecommerce in left menu
- Click Shipping settings in left menu
- Depending on your shipping structure, follow the relevant steps below.
No shipping
No shipping indicates whether Click and Collect is available for the product. Learn how to set up Click & Collect locations here.
Free shipping
To set up a profile with free shipping, follow these steps:
- Click Edit pencil icon on the default 'Free shipping profile
- You can update Shipping profile name, if applicable. Customers won't see this name, as it is for internal reference only.
- You can update Shipping method name, if applicable. Customers will see this name during checkout.
- Enter Estimated delivery timeframe
- Click Save
You can also offer free shipping over a certain order value. Learn how to set up free shipping conditions here.
Flat rate shipping
To set up a shipping profile with flat rates, follow these steps:
- Click Add New Shipping Profile
- Enter Shipping profile name. Customers won't see this name, as it is for internal reference only.
- Select whether the shipping will be charged Per order or Per item
- Enter Method name. Customers will see this name during checkout. You can add up to three methods per Shipping profile.
- Enter Estimated delivery timeframe
- Enter Flat rate fee*
- Click Save
Shipping quoted separately
How it works
If you have a complicated shipping or installation process, you can choose to quote delivery fees after the customer has placed the order.
This means that shipping fees will not be captured during checkout. Once the order is received, the customer will need to be contacted to quote shipping based on their order items and shipping address.
If the customer is happy to pay the additional fee, you can confirm the order. If they are not willing to pay the fee, the order can be cancelled before payment is taken.
NOTE: The payment for shipping quoted separately cannot be processed on the ArchiPro platform. This transaction will require an alternative payment method, outside of the ArchiPro platform.
Setting it up
To set this up, follow these steps:
- Click Edit pencil icon on the default 'Shipping quoted separately' profile
- You can update Shipping profile name, if applicable. Customers won't see this name, as it is for internal reference only.
- You can update Shipping method name, if applicable. Customers will see this name during checkout.
- You can add an Estimated delivery timeframe, if applicable.
- Click Save
Customers will see a custom message during checkout communicating that you will be in contact after the order is placed to quote the shipping fee.
Weight-based shipping
If your shipping rates are based on weights, we recommend create different profiles with different weight ranges.
To set up weight-based shipping, follow these steps:
- Click Add New Shipping Profile
- Enter a weight range as the Shipping profile, e.g. "15kg - 20kg". Customers won't see this name, as it is for internal reference only.
- Select whether the shipping will be charged Per order or Per item
- Enter Method name. Customers will see this name during checkout. You can add up to three methods per Shipping profile.
- Enter Estimated delivery timeframe
- Enter Flat rate fee*
- Click Save
- Repeat for all remaining weight ranges
Applying profiles to product variants
Once you have created shipping profiles, you will need to allocate profiles to each product variant.
*In New Zealand, flat rate can be set at a Nationwide level, North/South Island level, or at the Regional level. In Australia, flat rate can be set at a Nationwide level, or at a State level.