This article will provide you with information about our venue, and will help you to plan the pack-in and pack-out of your stand.
2) EXHIBITOR DELIVERIES AND STORAGE
4) ACTIVITIES REQUIRING APPROVAL (MUST READ)
5) HEALTH AND SAFETY (MUST READ)
1) VENUE INFORMATION
"Set in Melbourne’s idyllic Albert Park, with panoramic views of the lake, Lakeside Pavilion is a premier destination for waterfront events.
Our newly renovated venue offers an industrial-inspired backdrop complete with dramatic arched windows creating an abundance of natural light – the perfect canvas for your next event, whether it be corporate or celebration."
Venue Contact Details
Name: Lakeside Pavilion
Address: 36 Lakeside Drive, Albert Park, Victoria 3206
Telephone: +61 3 8563 0091
Website: https://lakesidepavilion.com.au/
Email: info@lakesidepavilion.com.au
VENUE AND HOUSEKEEPING SERVICES
To ensure your experience at Lakeside Pavilion is both memorable and safe, we would like to make you aware of the following:
- Washrooms are located in the foyer area, just beside the main room
- In the unlikely event of an emergency, please remain calm and follow the instructions of venue staff.
- All emergency exits are clearly identified with illuminated green signs.
- In the unlikely event that an evacuation of the building is required, all venue staff will assist in guiding patrons out of the building via the nearest emergency exit. The assembly area is towards the carpark connected to the building and will be made clear by venue staff in high vis.
- Smoking and vaping is prohibited inside the venue, please exit the building should you wish to smoke.
Wi-Fi / ICT
Wifi Username: AV
Password: a902100v
2) EXHIBITOR DELIVERIES AND STORAGE
Loading Bay- The loading bay is in the car park connected to the building, this includes the driveway leading towards to venue’s main foyer.
- Delivery vehicles can park on the side of Lakeside Drive to unload, then will need to repark as required.
Lift Access: No lift access available. Stairs access only. Suitable for smaller items.
Truck Crane: A crane will be available to load in heavier items. This will be located at the main balcony entrance of the venue. Items will be craned from the ground onto the balcony. It is then the exhibitor's responsibility to move their items into the room and in place.
Staffing: It is the responsibility of the exhibitor to supply or hire sufficient staff for the unloading and loading of transport vehicles in the loading zones in a timely, safe, and non-disruptive manner.
Loading Access- Address: 36 Lakeside Drive, Albert Park, Victoria 3206
- Please park your vehicle in the appropriate loading areas, advise the Venue Manager of your arrival and the name of your company.
- Please follow the instructions and directions of the Venue Manager to ensure a successful load-in. If the crane is required for load-in, the Manager will direct exhibitors specifically to ensure accessibility to the crane.
Storage on Site
- Storage is strictly limited. If any storage is required prior to, during, or after your activation, this must be arranged with the event’s manager (Zoë - event@archipro.com.au) and will be entirely dependent on space availability.
- Transfer and storage of all items is the responsibility of you, the exhibitor.
Incoming Deliveries
Please ensure all items are clearly identified so that they can be accepted. We recommend you use the Lakeside Pavilion delivery label for incoming goods as this captures all the information we need. Lakeside Pavilion will not take responsibility for any incorrectly labelled or damaged goods. Lakeside Pavilion will accept and sign for deliveries; however, upon receipt, Lakeside Pavilion will not be responsible for checking the status or condition of goods delivered and will not be responsible for any payment to delivery companies.
Please alert us of any items you anticipate will be delivered or if you have any special deliveries requiring planning.
Outgoing Deliveries
Please ensure all items are clearly identified and labelled so that they can be accepted. PLEASE NOTE: items left on the loading dock after the conclusion of the event will be deemed to be abandoned and will be disposed of accordingly unless arranged prior with the event’s manager (Zoë - event@archipro.com.au).
PLEASE NOTE: The venue is not staffed outside of event hours. All incoming deliveries must be scheduled during your pack-in time between 9 AM and 2 PM on Friday, 1st August.
Please ensure that outgoing deliveries are picked up by midnight on Friday, 1st August.
No forklifts, palette jacks or trolleys are available at the venue.
Should any exhibitor hire an external forklift under their own arrangements, the details must be shared with us to ensure Lakeside Pavilion is aware of the delivery.
3) EXHIBITOR SERVICES
Rigging and Hanging
For any exhibitor rigging requirements, please contact the event’s manager (Zoë - event@archipro.com.au).
In some areas of the roof, rigging bars are not available above every stand. Please check with your Event Manager before confirming your rigging requirements. Ceiling height is 4.8m; however, there are spherical pendant lights hanging from the ceiling.
Cleaning Services
Exhibitors are responsible for keeping their exhibition stand or space clean and tidy. Venue staff will not clean an exhibitor’s stand unless prior arrangements have been made.
4) ACTIVITIES REQUIRING APPROVAL
Via your exhibitor portal, please inform us;
- If you require gas cylinders or have any naked flame/combustible items (for this you will need to arrange a hot works permit with the venue).
- If your stand exceeds 3.5m in height
- If you are planning to bring any heavy items (20 > kg)
- If you would like to hang anything from the rafters / require any AV assistance
- Exhibitors may not permanently mark, paint, drill or otherwise deface any part of the venue or make any alterations to the structure, fittings, decorations or furnishings of the venue.
- Do not attach any damaging items, including gaffer/duct tape, pins, nails, staples, markers or blue-tac to any part of the venue.
- Do not provide, fix or install any fittings, decorations or furnishings to or in the venue space, except with prior written approval.
Factors to be considered by any person wanting to install heavy items in any area of Lakeside Pavilion include:
- Weight of the item (including any point-loading dispersal weight allowances)
- Dimensions of the item
- How it will be transported within the venue
- Weight of any handling device (e.g. forklift)
- Raised floor, steps and ramps considerations
Stand construction and access must be constructed as per the requirements outlined in the Building Act 2004. The following is a summary of additional requirements, which must be met by designers and builders to ensure adequate access, mobility, and to reduce the likelihood of slip and trip incidents:
- All raised floor sections or ramped edges are to be free of sharp or dangerous edges and anything that poses a trip hazard.
- Edges of thin decorative flooring such as carpet, vinyl, matting, wood or the like, are to be taped down or firmly secured.
- Flooring that is between 32mm and 115mm high requires a bevelled edge that does not exceed an angle of 30 degrees. This bevelled edge is to be incorporated within the stand space and not encroach into the aisle. All flooring exceeding 115mm in height is deemed to be a step; for stands with a floor height exceeding 115mm that is occupied by the general public or exhibition attendees, a ramp must be provided within the allocated stand space.
- Any loose materials are to be steady underfoot and not present a hazard. The base layer floor must be protected, and regulations apply to the installation and removal of these materials from the venue floor.
On the day of the event, a final safety inspection will be carried out by the Lakeside Pavilion Management team, ensuring all safety regulations have been observed. Lakeside Pavilion reserves the right to remove anything identified as unsafe. It will be the responsibility of the exhibitor to source appropriate replacements.
6) HEALTH AND SAFETY
Lakeside Pavilion believes health and safety is paramount for you, your guests, and our team.
Pack-in requirements
- You must wear covered shoes
- No children are allowed on site
- You must provide and wear your own safety hi-vis vests - You will not be permitted onsite without.
Defibrillators
There is a defibrillator located in the office, located within the venue. Please see venue management.
First aid
Lakeside Pavilion’s first aid-trained staff can be contacted via any of our front-of-house, food and beverage and security staff.
Further professional first aid service providers i.e., Ambulance, can be organised and on-charged by the venue.
Emergency and evacuation procedures
- In the event of an emergency situation, the Lakeside Pavilion Duty Operations Manager (DOM) is the Chief Warden.
- You will be briefed by the DOM on the venue evacuation procedures prior to the opening of the event. You are responsible for ensuring your staff and third parties are advised of these procedures.
While at the venue, you and your third parties shall:
- Ensure that all fire exits, fire hoses, alarms, and switches always remain visible and accessible and that items used for display purposes are fireproof.
- Not obstructing or obscuring emergency exits and exit signs (you must maintain a 3-meter clearance in respect of any egress).
- Ensure that all fire hoses, fire extinguishers, EDR switches and manual call points always remain visible and accessible.
- All events must have a 4(h)x4(w) metre clearance for a fire truck route around the exterior of the venue.
- Obtain our approval in writing to use naked flame or pyrotechnics, which must be supervised by us.
- All permanent and temporary suspended fabrics, including black out curtains, drapes, stage back drops, etc. are to achieve a flammability index of not greater than 12.
Smoking
Lakeside Pavilion is a non-smoking and non-vaping venue. Smoking is permitted at clearly signed designated areas outside the venue.
7) SECURITY
Lakeside Pavilion has roaming venue security as part of our Venue Hire. They will be stationed at every access point throughout the event.
For any questions please check the FAQ page here or contact me:
Zoë Crosland
Event Manager – ANZ